Privacy policy.

HireWithLumi ("we", "us", or "our") is operated by Lumina Innovations Holdings Limited, a company registered in England and Wales. This policy explains how we collect and use personal data when you visit hirewithlumi.com or interact with our services.

Who we are (data controller)

Lumina Innovations Holdings Limited
Email: hello@hirewithlumi.com
Our Data Protection Officer can be contacted at the same address.

What personal data we collect

When you request a demo or contact us via the website, we collect:

• Name
• Work email address
• Company name
• Job title (optional)
• Company size (optional)
• Monthly hiring volume (optional)
• Phone number (optional)
• Any information you include in a free-text message

When you visit the website with analytics cookies accepted, we also collect standard web analytics data: pages viewed, referrer, approximate location (country level), device type, and interaction events (clicks, scrolls, video plays). We do not use this data for advertising or share it with ad networks.

Why we collect it (lawful basis)

• Demo requests and sales enquiries: legitimate interest, to contact you about the service you asked about.
• Newsletter sign-ups: consent. You can unsubscribe at any time using the link in every email.
• Analytics: consent, given through the cookie banner. We default everything to denied until you accept.
• Security and operation of the site: legitimate interest, to keep the site working and safe.

Who we share it with

We do not sell personal data. We share the minimum necessary with the following categories of processor:

• Hosting and content delivery (Vercel, Inc.)
• Analytics (Google, for GA4 and Google Tag Manager, with IP anonymisation)
• Email delivery (to be confirmed, likely Resend or Amazon SES)
• Our CRM, to manage follow-up on your demo or enquiry

Each processor is bound by a data processing agreement and is used only for the purpose described above.

How long we keep it

• Demo and enquiry data: retained for the duration of our business relationship, or up to 24 months after the last interaction if no relationship is established.
• Newsletter subscriber data: until you unsubscribe.
• Analytics data: retained in GA4 for up to 14 months (the platform's default).

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (for newsletter or analytics)
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

Email hello@hirewithlumi.com to exercise any of these rights. We aim to respond within 30 days.

Cookies

We use a small number of cookies. Essential cookies keep the site functioning and cannot be disabled. Analytics cookies (GA4 and GTM) only fire if you accept them in the cookie banner, which appears on your first visit. You can change your preference at any time using the "Cookie Preferences" link in the footer.

International transfers

Where personal data is transferred outside the UK or EEA, we rely on adequate safeguards (UK International Data Transfer Agreement, EU Standard Contractual Clauses, or adequacy decisions) as required by law.

Security

We use TLS encryption for all data in transit. Personal data is stored in systems with access controls, audit logging, and regular security reviews. See the Security page for more detail on our posture.

Changes to this policy

Material changes will be announced on this page with a revised review date. Continued use of the site after changes indicates acceptance.