✦ Enhanced Assessment
A live video call with Lumi. The screening CVs can't fake.
Lumi hosts a 15–20 minute video call with every shortlisted candidate. Adaptive follow-up questions. Live verbal and visual analysis. Candidates can't memorise their way through it, and the ones who can actually do the job finally stand out.
During your internship, what was the most challenging aspect of collaborating with cross-functional teams, and how did you ensure effective communication?
Reasoning: This situational question targets the candidate's teamwork and communication skills, which are essential for the role. It also checks for real-world examples of collaboration.
✦ The problem
Every CV now looks perfect.
Candidates have ChatGPT. Their CVs are flawlessly written, keyword-matched to the job spec, and quantified. The traditional CV screen no longer tells you who can actually do the work.
The Enhanced Assessment is how Lumi answers that. A live video call between the candidate and our AI. Adaptive questions, real-time verbal and visual analysis, and integrity signals no ChatGPT-polished CV can prepare someone for.
Conversation Transcript
Lumi
Mark Evans
✦ The adaptive score
The score moves.
Most assessments give a candidate a final number based on their CV. Ours doesn't. The score changes with every answer, in both directions.
Candidate goes up
Their CV is thin but their answers have depth. Concrete examples. Self-awareness about what they'd do differently. The system learns they're better than their document says.
Candidate holds
Strong CV, strong conversation. Specifics match. Reasoning is sound. No inconsistencies in the follow-ups. The final report gives the hiring team confidence to move fast.
Candidate goes down
The CV claims ownership of things the candidate can't explain under follow-up. Timeline gaps surface. Claimed expertise turns out to be surface-level. The shortlist tightens before the hiring manager wastes a calendar slot.
✦ How it works
From shortlist to report.
Four stages, all automated. Your team only opens the report at the end.
- 01
Candidate joins a video call with Lumi
A secure link is sent with the shortlist. Candidates join on their own schedule, no recruiter coordination. Standard webcam and mic. Lumi hosts the call.
- 02
Live adaptive conversation
Lumi opens with five role-specific questions drawn from the candidate's CV, then adapts in real time. When an answer needs probing, Lumi probes. 15 to 20 minutes. Nothing scripted, nothing rehearsed.
- 03
Visual and verbal analysis happens simultaneously
As the candidate speaks, Lumi scores fluency, specificity, and composure on the verbal side. On the visual side it watches for integrity signals: off-screen glances, inconsistent audio, timing patterns that suggest reading from another source.
- 04
You receive a structured evidence pack
Score per competency, full reasoning, every integrity flag with timestamp, and a link back to the recording. Defensible to any compliance auditor who asks.
✦ What Lumi watches for
Four dimensions, always on.
Fluency and specificity
How a candidate actually talks about the work they claim they've done. Genuine experience has texture, concrete examples, and self-awareness about mistakes. AI-polished CVs don't survive two follow-ups at that level of depth.
Consistency with the CV
Lumi's follow-ups target the specifics behind every claim. CV says 'led a team of 15'. The follow-up asks who the hardest team member was and how that was handled. Embellishment becomes visible fast.
Integrity signals, visual and audio
Repeated off-screen glances when questions arrive. A second voice audible in the background. Timing patterns that suggest the candidate is reading an answer rather than thinking of one. Each flag is logged with a timestamp for human review. Never auto-rejects.
Composure under questioning
How a candidate handles a follow-up they didn't expect matters for customer-facing, safeguarding, and senior roles. Lumi measures it consistently across every candidate, without the variability of a different interviewer on different days.
✦ The candidate experience
"It's a proper conversation. Lumi asked the follow-up I'd have asked myself if I were the interviewer. You can't just rehearse it. You actually have to know the work."
✦ Where it earns its keep
Different sectors, different stakes.
Adult social care & children's services
Catches the safeguarding issues a CV cannot surface: how does this person actually reason about a vulnerable resident's autonomy? Essential for CQC and Ofsted-regulated hires where one bad placement can cost a provider its licence.
Contact centres & high-volume hiring
Scales proper conversational assessment to roles where 500 applicants isn't unusual. Every candidate gets the same depth of evaluation, without adding a single interview slot to your team's calendar.
Recruitment agencies
Agencies use the Enhanced Assessment to give their client teams candidate intel that goes beyond the CV summary. The reports become a competitive differentiator over agencies that still just forward CVs.
Technical & senior hires
Surfaces depth of understanding behind a polished CV. AI can write about a Kubernetes migration; it can't adapt in real time to 'what would you have done differently on day 40?'
✦ Questions
What teams usually ask us.
01 Isn't this just another AI interview tool like HireVue?
No. HireVue and similar tools are one-way recordings. Candidates answer pre-set questions into a camera with no feedback loop. The Enhanced Assessment is a live video call with Lumi. The AI speaks, listens, watches, and adapts its follow-ups in real time based on what the candidate just said or how they responded. It's a conversation, not a tape.
02 How long does a candidate spend on it?
15–20 minutes. Candidates join on their own schedule once shortlisted. No recruiter has to be on the call, no diary coordination, no travel. Just the candidate, their webcam, and Lumi.
03 What stops a candidate from having someone else do it for them, or reading scripted answers?
Live video is the answer. Lumi watches for repeated off-screen glances when questions arrive, timing patterns consistent with reading rather than thinking, audio inconsistencies that suggest a second person in the room, and voice patterns that change between the candidate who joined and whoever is answering. Each concern is flagged with a timestamp for a human recruiter to review. Nothing is auto-rejected.
04 Does this replace the final interview?
No. The Enhanced Assessment is a pre-interview screening layer. It replaces the phone screen, not the decision-making interview. The hiring team still meets the final shortlist. But they arrive at that meeting with a defensible, evidence-backed case for every candidate on it.
05 Can a candidate's score move during the call?
Yes. It moves constantly. Strong follow-up answers add to it. Vague or inconsistent ones subtract from it. The score at the end reflects how the candidate actually performed in conversation, not just what their CV claimed before they joined the call.
06 What about candidates with anxiety, neurodivergence, or who are nervous on camera?
We designed for this from day one. The assessment doesn't score generic 'nervousness', fidgeting, eye contact style, or other signals that correlate with neurodivergence or anxiety. It only scores what matters for the role: the content and depth of answers, the consistency with the CV, and clear integrity issues like a second voice or someone reading from another screen. Every candidate gets the same rubric.
07 Is this compliant with the Equality Act 2010 and EU AI Act?
Yes. Bias detection runs continuously across every question, score, and flag. Candidates are told clearly that AI is conducting the screening (which the EU AI Act requires for high-risk hiring systems). The complete assessment, including the video and all integrity flags, is stored for the required period and is fully exportable as an audit record.
✦ First role free
See it on a real role. No cost.
We'll set you up with a free account. You run one live vacancy through Lumi in your own environment. Ranked shortlist, full reasoning, bias checks included. Your candidate data stays in your account. No credit card. No time limit.
We set it up. You stay in control of your data.