✦ Enhanced Assessment
A live video call with Lumi. The screening CVs can't fake.
Lumi hosts a 15–20 minute video call with every shortlisted candidate. Adaptive follow-up questions. Live verbal and visual analysis. Candidates can't memorise their way through it, and the ones who can actually do the job finally stand out.
Every CV looks flawless now. Zero signal.
Candidates have ChatGPT. Their CVs are flawlessly written, keyword-matched to the job spec, and quantified. The traditional CV screen no longer tells you who can actually do the work.
The Enhanced Assessment is how Lumi answers that. A live video call between the candidate and Lumi. Adaptive questions, real-time verbal and visual analysis, and integrity signals no ChatGPT-polished CV can prepare someone for.
The score moves.
Most assessments give a candidate a final number based on their CV. Ours doesn't. The score changes with every answer, in both directions.
Candidate goes up
Their CV is thin but their answers have depth. Concrete examples. Self-awareness about what they'd do differently. The system learns they're better than their document says.
Candidate holds
Strong CV, strong conversation. Specifics match. Reasoning is sound. No inconsistencies in the follow-ups. The final report gives the hiring team confidence to move fast.
Candidate goes down
The CV claims ownership of things the candidate can't explain under follow-up. Timeline gaps surface. Claimed expertise turns out to be surface-level. The shortlist tightens before the hiring manager wastes a calendar slot.
Four automated steps end in one report.
Four stages, all automated, watching four dimensions the whole time. Your team only opens the report at the end.
- 01
Candidate joins a video call with Lumi
A secure link is sent with the shortlist. Candidates join on their own schedule, no recruiter coordination. Standard webcam and mic. Lumi hosts the call.
- 02
Live adaptive conversation
Lumi opens with five role-specific questions drawn from the candidate's CV, then adapts in real time. When an answer needs probing, Lumi probes. 15 to 20 minutes. Nothing scripted, nothing rehearsed.
- 03
Visual and verbal analysis happens simultaneously
Verbal and visual analysis run side by side, feeding the same report: how the candidate answers, and what the camera and microphone pick up while they do it.
- 04
You receive a structured evidence pack
Score per competency, full reasoning, every integrity flag with timestamp, and a link back to the recording. Defensible to any compliance auditor who asks.
What Lumi is scoring, live
Fluency and specificity
Genuine experience has texture and concrete examples. Polished CVs don't survive two follow-ups at that depth.
Consistency with the CV
CV says 'led a team of 15'? The follow-up asks who the hardest team member was. Embellishment shows fast.
Integrity signals
Off-screen glances, a second voice, answers timed like they're being read. Every flag is timestamped for human review.
Composure under pressure
How a candidate handles a follow-up they didn't expect, measured the same way for every candidate, every time.
No answer in the report goes unexplained.
Read through a real Enhanced Assessment report: every question, the score behind it, and the integrity flag Lumi raised, with the human review that followed.
Start: 10 Mar 2026 10:56 · Finish: 11:12 · Duration: 16 minutes
Integrity Concern Detected
High. Raised on Question 2: a mobile phone was visible and eye movement suggested a read-aloud answer. Flagged for human review, never an automatic rejection.
Dane interviews well on familiar ground: he gave a detailed and well-structured account of keeping editorial and design teams aligned during his internship, and was disarmingly honest about his Excel gap. Pushed somewhere unrehearsed, planning a live event, his answers thinned to generalities and his engagement dropped. The integrity flag on Q2 means his strongest answer may not have been his own words. Watch that recording before deciding.
Imagine you must organise a promotional event with limited in-person experience. How would you plan and execute it?
The session's weakest moment. A 12-second silence, then under a minute of generic “digital-first launch” talk with no venue, budget, logistics, or measure of success. When Lumi probed beyond digital channels the tone turned defensive and engagement visibly dropped. The contrast with Q2's polish is itself informative: unscripted, this candidate struggles.
During your internship, what was the most challenging aspect of collaborating with cross-functional teams, and how did you ensure effective communication?
High Integrity Concern: Frequent downward gazing while answering, possibly reading from a script or phone below frame. Flagged for human review, not an automatic rejection.
Human review: Recording watched — a phone is visible and his eyes track line by line. Concern confirmed; the final call stays with the hiring team.
The strongest answer of the session: a specific, well-structured account of editorial and design working to mismatched deadlines and the shared weekly check-in he set up to fix it. He even covered how he got both leads to agree. On content alone this is an 8.3. But the delivery raised a flag: he gazes down frequently while answering, possibly at a script or phone used to help answer the question.
On a scale of 1–5, how confident are you with the Microsoft Office Suite, and which application do you most need to improve?
Refreshingly honest. Rated himself 4/5 on Word and PowerPoint but volunteered a 2/5 on Excel unprompted, naming pivot tables and formulas as the exact gap. Most candidates claim 5s across the board. Delivery was steady with strong eye contact. The score is capped because the answer was pure self-report: nothing on the CV evidences the claimed proficiency.
From the other side of the call.
“It's a proper conversation. Lumi asked the follow-up I'd have asked myself if I were the interviewer. You can't just rehearse it. You actually have to know the work.
“Lumi gave me the chance to screen myself in and actually demonstrate what I'd bring, rather than be dismissed for what I hadn't done before. On a traditional process, I doubt I'd have made it past the CV stage at all.
The payoff changes by sector, and so do the stakes.
Adult social care & children's services
Catches the safeguarding issues a CV cannot surface: how does this person actually reason about a vulnerable resident's autonomy? Essential for CQC and Ofsted-regulated hires where one bad placement can cost a provider its licence.
Contact centres & high-volume hiring
Scales proper conversational assessment to roles where 500 applicants isn't unusual. Every candidate gets the same depth of evaluation, without adding a single screening slot to your team's calendar.
Recruitment agencies
Agencies use the Enhanced Assessment to give their client teams candidate intel that goes beyond the CV summary. The reports become a competitive differentiator over agencies that still just forward CVs.
Technical & senior hires
Lumi generates and understands genuinely complex, domain-specific questions drawn from the candidate's own CV, then adapts follow-ups in real time based on the answer. For a backend engineer who listed distributed systems experience, it might ask how they handled cache invalidation when two nodes held conflicting state. It knows the difference between someone who followed a tutorial and someone who debugged a production outage at 2am. No recruiter needs to understand the technical depth themselves to get a meaningful shortlist.
What teams usually ask us.
01 Isn't this just another screening tool like HireVue?
No. HireVue and similar tools are one-way recordings. Candidates answer pre-set questions into a camera with no feedback loop. The Enhanced Assessment is a live video call with Lumi. Lumi speaks, listens, watches, and adapts its follow-ups in real time based on what the candidate just said or how they responded. It's a conversation, not a tape.
02 How long does a candidate spend on it?
15–20 minutes. Candidates join on their own schedule once shortlisted. No recruiter has to be on the call, no diary coordination, no travel. Just the candidate, their webcam, and Lumi.
03 What stops a candidate from having someone else do it for them, or reading scripted answers?
Live video. Lumi watches for the visual and audio integrity signals covered above, off-screen glances, timing patterns, a second voice, and flags anything unusual with a timestamp for a human recruiter to review. Nothing is auto-rejected.
04 Does this replace the final interview?
No. The Enhanced Assessment is a first-stage screening layer. It replaces the phone screen, not the decision-making interview. The hiring team still meets the final shortlist. But they arrive at that meeting with a defensible, evidence-backed case for every candidate on it.
05 Can a candidate's score move during the call?
Yes. It moves constantly. Strong follow-up answers add to it. Vague or inconsistent ones subtract from it. The score at the end reflects how the candidate actually performed in conversation, not just what their CV claimed before they joined the call.
06 What about candidates with anxiety, neurodivergence, or who are nervous on camera?
We designed for this from day one. The assessment doesn't score generic 'nervousness', fidgeting, eye contact style, or other signals that correlate with neurodivergence or anxiety. It only scores what matters for the role: the content and depth of answers, the consistency with the CV, and clear integrity issues like a second voice or someone reading from another screen. Every candidate gets the same rubric.
07 Is this compliant with the Equality Act 2010 and EU AI Act?
Yes. Bias detection runs continuously across every question, score, and flag. Candidates are told clearly that AI is conducting the screening (as required by the EU AI Act for high-risk hiring systems, with equivalent requirements observed for all other jurisdictions). The complete assessment, including the video and all integrity flags, is stored for the required period and is fully exportable as an audit record.
Can't find the answer? Get in touch.
See it on a real role. Then decide.
Book a walkthrough and we'll run Lumi on one of your live vacancies, on your own data. A ranked shortlist with full reasoning, bias checks, and written feedback for every applicant. You see exactly what it does before you commit to anything.